Shipping policy
Thank you for choosing to shop with us! Please review our shipping policy outlined below:
Physical Items:
- Physical items will be shipped via USPS and shipping rates will be calculated based on the size and weight of the crochet ordered.
- Shipping rates will be displayed at checkout before you complete your purchase.
- Estimated delivery times will vary depending on your location and the shipping method chosen at checkout.
Processing Time:
- Please allow 5-7 business days for processing of your order, excluding weekends and holidays. Orders placed after 5pm will be processed the following business day.
International Shipping:
- We currently offer shipping to select international destinations. International shipping rates will vary based on the destination and the size/weight of the items ordered.
- Customers are responsible for any customs duties, taxes, or fees incurred upon importation into their country.
Order Tracking:
- Once your order has shipped, you will receive a shipping confirmation email containing tracking information, if applicable, so you can track your package's journey.
Delivery Issues:
- If you encounter any issues with the delivery of your order, please contact us at kanjamcrochet@gmail.com and we will do our best to assist you.
Returns and Exchanges:
- Please refer to our Returns and Exchanges Policy for information on returning or exchanging items purchased from our store.
Contact Information:
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at kanjamcrochet@gmail.com.
By completing your purchase with us, you agree to adhere to the terms outlined in this shipping policy. Thank you for your understanding and cooperation. Happy shopping!